Protect your vacation. STS strongly recommends purchasing the STS Travel Protection Plan. This plan allows you to cancel for any reason prior to departure as outlined below. The Travel Protection Plan will automatically be added to all trip invoices. Your STS Travel Protection Plan must be paid in full at or before the time you make final payment for your travel package. You may decline the policy simply by clicking on the cancel button on your customer screen or omit Travel Protection Plan payment with you final trip balance payment. The Travel Protection Plan may not be added after trip has been paid for in full.
Hotel Only Packages - Travel Protection Plan $39.00
Includes Travel Guard Travel Insurance, plus you may cancel your trip for any reason prior to check-in date and receive a full refund of your travel package less your $39.00 Travel Protection Plan premium, your non-refundable trip deposit ($50-$100) and any exclusions outlined below.
Air/Hotel Packages - Travel Protection Plan $69.00
Includes Travel Guard Travel Insurance, plus you may cancel your trip for any reason up to 2 hours prior to your flights scheduled departure time and receive a full refund of your travel package less your $69.00 Travel Protection Plan premium, your $100 non-refundable trip deposit and any exclusions outlined below. In order to receive credit for the flight portion of your package, you must cancel 48 hours prior to departure. See below for details.
Description of Coverage's
STS PRE-DEPARTURE TRIP CANCELLATION BENEFIT
The STS Pre-Departure Trip Cancellation Benefit provides you the right to cancel your trip for any reason up until 2 hours prior to scheduled departure time except for “no shows” and “no show” related cancellations (“no shows” include passengers who arrive at the airport or gate too late to travel or who fail to have the required proof of citizenship).
Simply call 1-800-648-4849 no later than two hours prior to your scheduled departure for Air/Hotel Packages and anytime prior to initial check-in date for Hotel Only Packages (see below for additional details regarding how to file your claim). Your Benefit is effective once your travel package and the STS Travel Protection Plan are paid in full.
The following non-refundable costs, charges, exclusions, and deductions apply to your cancellation:
The price of the STS Travel Protection Plan.
Non-refundable trip deposit. ($50-$100)
Non-refundable air tickets is excluded. However, if your cancellation notification is received at least 48 hours prior to the departure date, unused air tickets may be eligible for credit toward a future booking on the same air carrier for the cost of the airline imposed re-ticketing fee. PLEASE NOTE: Eligibility for credit toward a future booking is dependent on air carrier policy and not all unused air tickets will be eligible. In the event air is booked on a STS Public Charter, a voucher will be issued on the amount of the airfare valid for any travel booked through STS for 1 year from Cancellation date and subject to a $50 rebooking fee. PLEASE NOTE: Eligibility for credit toward a future booking is dependent on air carrier policy and not all unused air tickets will be eligible.
Occupancy surcharges. Occupancy surcharges may result if the number of individuals occupying a room changes. For cancellations 30 or more days prior to scheduled departure, the remaining travelers are responsible for paying occupancy surcharges. For cancellations made less than 30 days prior to scheduled departure date, occupancy surcharges for the remaining travelers will be deducted from your refund.
Miscellaneous fees and charges. Any fees or charges not directly related to your travel package such as reinstatement fees, change fees, etc.
Trip Cancellation Claims – Contact Student Travel Services, Inc. (STS) at 1-800-648-4849 no later than two hours prior to your scheduled departure for Air/Hotel Packages and anytime prior to initial check-in date for Hotel Only Packages. STS will then forward you the appropriate form that must be completed by you. This form must be received by STS within 21 days of your cancellation. Failure to contact STS will forfeit your plan reimbursement. Refunds for cancellations will be made in the same form as the original payment and will be reduced by the items outlined above. Refunds will be processed within 48 hours of receipt of completed and approved STS forms and/or documentation.
Payment of STS Travel Protection Plan - Your cancellation right is not effective until your travel package and the STS Travel Protection Plan is paid in full to STS. Under no circumstance can the STS Travel Protection Plan be added after you have made final payment for your travel package.
Student Travel Services, Inc. provides the STS Pre-Departure Trip Cancellation Benefit and this benefit is not part of the Travel Guard Travel Insurance effective on or after your departure date and offered by our designated provider; however, the same general exclusions and limitations of coverage apply.
The STS Travel Protection Plan is non-transferable and must be repurchased if you want to have coverage on amended reservations.
Travel Guard Travel Insurance
Brief Description of Insurance Coverage
STS Travel Group has selected Travel Guard, the leading travel insurer in North America, to provide post departure travel insurance coverage and assistance to its customers. The following benefits are available to Spring Break passengers traveling with STS Travel Group:
For coverage questions or to request a claim form, call toll-free 1.866.385.4839. For emergency help while on your trip, see the information and phone numbers on the Travel Guard brochure.
Trip Interruption (Up to $1,000):
Coverage for forfeited, nonrefundable, unused payments or deposits if you must interrupt your trip due to a covered reason.
Trip Delay (Up to $500):
Reimburses you up to $100 a day for reasonable additional expenses (i.e. meals & lodging) if you are delayed for more than 12 hours due to a covered reason.
Baggage & Personal Effects (Up to $1,000):
Reimburses you if your luggage is lost, damaged, or stolen while you are on your trip
Baggage Delay (Up to $100):
Reimburses you for the purchase of essential items if your bags are delayed for more than 24 hours.
Medical Expenses (Up to $50,000):
Coverage for necessary medical expenses up to one year after a covered sickness or injury that occurs while on your trip.
Emergency Medical Transportation (Up to $500,000):
Coverage for evacuation and transportation expenses to the nearest adequate medical facility.
LiveTravel Emergency Assistance:
The following numbers are available during travel. USA 1-866-385-4839 / International 1-715-295-5452
Pre-Departure Cancellation waiver administered by STS Travel Group
Underwritten by the National Union Fire Insurance Company of Pittsburgh, PA. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445.
This is only a brief description of the insurance coverage(s) available under policy series T30253NUFIC. The Policy contains reductions, limitations, exclusions, and termination provisions. Full details of the coverage are contained in the Policy. If there are any conflicts between this document and the Policy, the Policy shall govern.
The STS Travel Protection Plan may not be purchased within 7 days of departure.
Student Travel Services (STS) has been
the most trusted student tour operator
for over 24 years. During that time STS
has helped over 400,000 college
students plan incredible Spring Break
trips. STS does more than provide you
with airline tickets and hotel reservations,
STS gives you the best party experience
on Spring Break. Read More...